Getting Support

This guide outlines how to get support for the Hashgraph DID SDK. We encourage you to report issues and ask questions.

Reporting Issues

If you encounter any bugs, unexpected behavior, or have suggestions for improvements, please report them through the GitHub Issues page. When reporting an issue, please provide as much detail as possible, including:

  • Clear and concise description of the issue: Explain what the problem is and how to reproduce it.

  • Steps to reproduce: Provide a minimal reproducible example that demonstrates the issue.

  • Expected behavior: Describe what you expect to happen.

  • Actual behavior: Describe what actually happens.

  • Environment details: Include information about your operating system, Node.js version, and any relevant dependencies.

  • Error messages: If applicable, include any error messages or stack traces.

  • Screenshots or recordings: If helpful, include screenshots or recordings that demonstrate the issue.

By providing detailed information, you help us understand and resolve issues more efficiently.

Asking Questions

If you have questions about the Hashgraph DID SDK, you can ask them through the GitHub Discussions page. This is a great place to engage with the community and get help from other users and developers.

When asking a question, please be clear and specific, and provide context about what you’re trying to achieve. This will help others understand your question and provide relevant answers.

Code of Conduct

Please adhere to the Code of Conduct when interacting with the community. Be respectful and considerate of others, and avoid any offensive or discriminatory language.

We appreciate your feedback and contributions to the Hashgraph DID SDK!